Betting is for fun — not stress. cv365 believes every member deserves a safe, informed, and controlled experience. Our responsible gambling policy is built with exactly that in mind.
Set your own daily, weekly, or monthly betting limit. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
You can lock your account for a set period. Self-exclusion options range from 7 days up to 5 years. During this time, no bets or casino sessions will be possible.
Decide in advance how long each session will last. When the time is up, cv365 will automatically send an alert and log you out if needed.
Set a cap on how much you are willing to lose over a given period. Once that limit is reached, betting is automatically suspended — so you never risk losing more than you intended in the heat of the moment.
Cv365's system monitors your betting patterns around the clock. If any unusual activity is detected, our Responsible Gaming team will reach out to you directly.
Cv365 works with specialist organisations to address gaming addiction. Members can be connected with professional counselling services when required.
For any questions about cv365's Responsible Gaming policy, [email protected]or reach us via Live Chat.
Responsible gaming means enjoying betting and gaming as a fun form of entertainment — not treating it as the centre of your life or a financial solution. cv365 believes that an informed player can enjoy betting while staying in control of their time, money, and emotions.
Online betting is growing rapidly in Bangladesh. Cricket, football, or casino — the excitement is real across the board. But cv365 is committed to making sure that excitement never becomes an addiction. Our platform offers a range of tools that let you define and manage your own gaming limits.
The core principles of responsible betting are straightforward: play within your means, accept losses as a normal part of the game, and never chase losses with bigger bets. cv365 is always here for you — not just when you're winning, but whenever you need support.
Gaming addiction often develops gradually and can be difficult to recognise in yourself. cv365 wants you to stay informed. If you notice any of the signs below, take them seriously and seek support if needed.
If you recognise two or more of the above signs in yourself, contact cv365 customer support immediately. Seeking help is not a sign of weakness — it takes courage.
Log in to cv365 and adjust your limits at any time from your account settings. The table below details each limit type and how it works:
| Limit Type | Duration | Decrease | Increase |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | 7-Day Wait |
| Betting Limits | Daily / Weekly / Monthly | Instant | 24-Hour Wait |
| Loss Limit | Daily / Weekly / Monthly | Instant | 7-Day Wait |
| Session Time Limit | Per Session | Instant | Instant |
| Cooling-Off Period | 24 hours – 6 weeks | — | After Expiry |
| Self-Exclusion | 7 days – 5 years | — | After Expiry + Contact |
After a limit is set, cv365 will send a confirmation email before any changes take effect. If you run into any issues, contact support right away.
Answer the following questions honestly. If three or more answers are "Yes", please talk to us.
Did you exceed your set betting budget last month?
Have you placed bigger bets trying to win back money you've lost?
Have you hidden the extent of your betting from family or friends?
Have you tried to stop betting but couldn't?
Has betting caused problems with your work, studies, or relationships?
Do you feel restless or irritable when you're not betting?
This is only a preliminary self-assessment. For a professional evaluation, [email protected]to get in touch.
If you're experiencing problems, don't wait — follow the steps below:
Go to your cv365 account settings and activate a Cooling-Off period ranging from 24 hours to 6 weeks. No bets can be placed during this time.
Chat with our Responsible Gaming team via cv365 Live Chat. We will assist you with complete confidentiality.
If you need a longer break, activate self-exclusion for anywhere from 7 days to 5 years. Once active, your account cannot be accessed under any circumstances.
Cv365 can connect you with accredited gambling addiction specialists. Counselling services are completely free of charge.
Let a trusted family member or friend know about your situation. Having someone in your corner makes it much easier to work through the problem.
Cv365 strictly prevents anyone under 18 from accessing betting and gaming. This is the cornerstone of our Responsible Gaming policy.
Join cv365 today and play by responsible gaming principles. Enjoy safe entertainment across cricket, football, and casino — all within limits you set for yourself.
By registering, you agree to cv365's Responsible Gaming policy. For users aged 18+ only.